Break ins. Vandalism. Hit and runs. If you have ever been on the receiving end of a broken car window, you know that stressful, heart-sinking feeling that comes with it. A million questions circle your mind as you tried to piece together what happened.
Broken car windows can happen for a variety of reasons. Even after inspecting the damage, you may not know what prompted the event. And unless there was a witness, you may also never catch the person responsible.
It’s an unfortunate experience, but rest assured that it could happen to you. When it does occur, here’s what you need to do:
Don’t Touch Anything!
When you see that your vehicle now has a broken car window, it’s a knee-jerk reaction to go into full detective mode. Your brain is trying to figure out who did it and what happened. You wonder if anything was taken from your car. Dozens of other questions may have no answers.
Try to resist the urge to touch anything. it’s best practice to leave the car exactly how you found it until police arrived. They can use their own detective skills to make suggestions as to what happened. They will also collect any evidence or other information that could be key.
Remember, your car could very well be considered a crime scene. The last thing you’d want to do is disturb any evidence that could prevent the police from doing their best work.
Report the Broken Car Window to Authorities
Once you realize your car has a broken window, call the authorities as soon as possible. Plan on waiting a while unless there is an available police officer nearby. Because a broken car window likely falls low on their priority list compared to emergencies or life-threatening situations, they may not be able to respond right away.
You will need an official police report to file with your insurance company. Otherwise, you may be forced to pay the entire cost of a new window replacement out of your own pocket.
Glass companies like Bright Auto Glass work directly with your insurance company to collect payment. This can significantly reduce the cost of a car window replacement to you, plus we make the entire process less stressful.
Take Pictures of the Damage
While you’re waiting for the police to arrive, it’s a good idea to take pictures of the broken car window and any other damage. Your insurance company may request these photos from you when you file your claim. It also helps to preserve the crime scene in the event that police officers touch or move items while conducting their investigation.
Try to be as thorough as possible, as these photos can serve as powerful evidence.
Clean Up the Debris (Carefully)
Once the police have given you the go-ahead to leave the scene, you will need to carefully clean up the broken glass and any other debris. This can be a tedious process, as cleaning up shattered glass is never easy. You may have to clean up glass off the ground as well as from the inside of your vehicle. Any glass remaining in the window track must also be removed so that it no longer poses a safety hazard.
Ask the responding officer if they have anything that could make the process faster, easier, and safer.
File a Report with Your Insurance Company
The responding police officer will fill out an accident report and provide you with a copy to provide to your insurance company. It’s recommended that you file your claim as soon as possible, as Claims can take some time to process. The longer you wait, the longer it will be before you receive any kind of compensation for your glass replacement.
However, this doesn’t mean that you can’t go ahead and schedule an appointment to get a replacement window. In fact, the longer you wait for a replacement, the more vulnerable your vehicle will be. Would-be thieves that are looking for an opportunity will take notice of a car that is missing a window. This makes your car inherently easier to break into. Small animals and insects may also take the opportunity to make your car their new home.
Plus, a missing window can expose your car’s interior to the elements. All it would take is a good rainstorm to short out the electrical work in your power windows. Rain can also leave your cloth seats with a musty, moldy smell that’s impossible to get rid of.
Cover the Window
While you are waiting for a window replacement, make sure you cover the window opening. A trash bag, plastic bag, or tarp will work well. These items will repel water instead of absorbing it. You do not want to use a towel, cloth, or anything else that won’t block out water. These offer very little protection in bad weather.
Any type of heavy duty clear plastic tape or duct tape should do the trick. However, if you are worried that the tape’s adhesive might damage the paint on your car, you can usually find safe options at your local auto maintenance store.
Make an Appointment with Bright Auto Glass
When you have a broken car window, time is of the essence. Not only does a broken car window make your car vulnerable to damage or theft, but it also doesn’t promote safe driving.
A blocked car window could limit your line of sight. This makes it more dangerous to drive your vehicle.
The best practice is to make an appointment with Bright Auto Glass. Our team of skilled auto glass techs can get you serviced quickly. We have a huge warehouse of OEM auto glass in stock and ready for installation. And if we don’t have what your car needs, we can usually get it quickly.
Don’t let a broken car window ruin your day. Contact us today for a free quote!